Contact information

Contact Us

If you have any questions regarding our educational toys, age appropriateness, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Joy Omni
Website: joyomni.store
Email: support@joyomni.store
Phone: +61 3 2059 9700
Business Address: 32 Ponyara Road, Mount Martha, VIC 3934, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned toys or packages to this address without obtaining an authorized return warehouse address from our support team first.